Rouchtec International Limited

Company Description

Rouchtec International Limited is specialized in the production of Fire Fighting Equipment and supported by professional factories. Quality and service are our management guidelines. Rouchtec has provided top-grade quality with complete satisfactory service. Meanwhile, Rouchtec is gradually growing up to be the expert in the Fire Fighting Equipment field, and we are leading over the same domestic kind of fire fighting equipment suppliers.

All of our factories have been established with perfect quality management system in accordance with ISO9001:2000 Standard and achieved the authentication certificate. During the process of production, we obey the requirements of ISO9001:2000 Standard to make products well controlled. For satisfying the demands of customers, we're making improvement of our product quality and service.

Our Products-------------

UL Listed & FM Approved Fire Sprinklers

UL Listed & FM Approved Grooved Fittings

UL Listed Alarm Valves

UL Listed Fire Resistant Filing Cabinets

EN3 Standard Kite Mark Fire Extinguishers

Various Valves of Fire Extinguishers

Various Gauges of Fire Extinguishers

Various Fire Hoses & Hose Reels

Various Couplings

Various Jet/Spray Nozzles & Branch Pipes

Accessories for Fire Extinguishers

ABC/BC Dry Chemical Powder


Customer Service----------

Fast dealing with the enquiry; offer in 24hrs.

Fast dealing with the samples and drawings from the customers; post the samples to get customers' confirmation in 2 weeks.

Fast dealing with the order; transmit the production instruction in 4hrs.

Fast fulfillment of the order; arrange the shipment in 25-35 days.

Tracking the production process promptly, provide the report of production process to customers per week.

Strict Final Inspection before shipment; provide Inspection Report issued by Rouchtec or the third-party audit body.

Evaluate the carrier and shipping agent periodically; choose the direct vessel, rapid-ship, safety, reliable and good-service shipping company; send the shipping advice to customers in 24 hrs after shipment, and inform the estimate time of arrival.

Fast dealing with the client complaint, submit the response in 24hrs: verify the causes and send the Correction Report to customers ASAP.

Assist customers to develop the market strongly, respond the requirements of product certification effectively.

Our guiding principle:
Improve quality and service continuously for satisfying more demands of customers;
Grow up prosperously with customers and suppliers all together.