Nicom Technologies, Inc

Company Description

Nicom Technologies INC. Is far more than a leading provider of world class telephony solutions; we are a proud team of business communications experts who know how to build long-term client relationships, reduce operating costs, and work collaboratively and efficiently to meet the unique needs of our customers. One customer at a time.

As a provider of custom tailored communications solutions and a preferred services partner with world leader, Avaya, Nicom Technologies goes beyond selling hardware and applications; we work with you to develop a unique technology roadmap that supports your long-term plans.

We offer an extensive range of project design capabilities, new and refurbished communication solutions, telephony parts and components, telephony accessories, installation, and post-warranty maintenance/service contracts. We will work with you every step of the way, from your initial network capabilities' assessment to project implementation and post-installation support.

Nicom provides a broad range of solutions that will help you reduce costs, minimize operating risk and increase revenues.

Founded by a core group of individuals with combined telecommunications experience of over 100 years, Nicom opened its doors in 1995. Becoming an Authorized Business Partner with then Lucent Technologies in 1997, we have quickly become a leader in the sale and service of both new and refurbished Avaya telecommunications systems, upgrades, and components.

Many of our trained professionals have worked in the telecommunications business since the inception of the secondary market in the 1980s. With our foundation in the secondary market, Nicom has continually expanded its operations to include dealer and distributor agreements with several of the most important telecommunications manufacturers in the world. In 1998, Nicom was selected by Lucent as one of the few authorized sources for their customer's refurbished equipment needs. This special program was known as the Authorized Remanufactured Supplier (ARS) program.

With Avaya's focus on selling its equipment and software through the Business Partners, Nicom has stepped up its efforts and expanded its resources to focus on providing telecommunications solutions to the business community. In November 2003, Nicom became an Avaya Silver Business Partner. Nicom quickly moved to Avaya Gold Business Partner status by May 2004 as we continued to develop technical and product expertise. Additionally, in May 2004, Nicom achieved Avaya's 3 Star Global Services status.

We are well prepared to support customers with the converged technologies of voice and data communications including wireless operations, unified messaging and Voice over IP.