ASISTEO IT OUTSOURCING

Company Description

ASISTEO IT OUTSOURCING is an IT support company in Mexico run by French professionals. ASISTEO offers technical support to companies in search of excellence, proactivity, operational efficiency and European quality standards.

More than just a service provider, ASISTEO forges partnership relations in the long term with customers, mostly subsidiaries of international groups, ranging from 10 to 500 users in competitive sectors of industry and of services.

The support is done remotely and on site according to the needs of each company. As an insurance company, the monthly payment is fixed whatever the number of requests and for the duration of the contract, from 1 to 3 years.

All customers enjoy the following competitive advantages :

- A single point of contact for all IT support requests; by email, phone and chat with a powerful help desk tool.
- A high level of professionalism with a qualified technical team, trained and available until 24/24 H and 365 days / year.
- Standard Level Agreement for each request to be processed with the appropriate level of emergency.
- Technical documentation updated continuously (operations manual, inventories of equipments and users, monthly reporting).

Request a free quote today at Sales Manager, Stephane JACQUIN, at 00 52 1 55 2130 4779