Aldacom

Company Description

Aldacom is a provider of Call Center services based in the Philippines whose goal is to assist companies deliver quality customer service through efficient, reliable and affordable call center solutions!

Our approach is simple but effective and can be summarized in a step-by-step process as follows:

Identify the needs, goals and objectives of our client.
Propose solutions to meet the needs, goals and objectives of our client.
Focus on an outcome together with our client.
Implement results.
Monitor the effect of results and make changes accordingly.
Operating in the Philippines enables us to hire and train superior representatives while making investments in quality that are impossible in the US. As an outsourced partner, we are able to offer significant savings over internal call centers while maintaining a standard of excellence in providing contact center services.